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Ultrahuman Ring AIR Smart Ring in Space Silver

$570.00
Size

Notify me when back in stock

SKU UHRA-SS-05
Description

The Ultimate Form Factor for Sleep and Recovery Tracking with the Ultrahuman Ring AIR Smart Ring

Step into a new era of health monitoring with the Ultrahuman Smart Ring. Designed for both men and women, this sleek fitness ring is your perfect companion for a healthier, more balanced life. Combining cutting-edge technology with sophisticated design, it offers comprehensive insights into your sleep, recovery, and overall wellness.

BUY THE SIZING KIT FIRST - CLICK HERE:
Ultrahuman Ring sizes differ from standard ring sizes. Purchase the Ultrahuman Sizing Kit first, which includes a ring sizer, to accurately determine your size. The Ring AIR is available in 10 sizes (5-14), ensuring a comfortable, secure fit. Using the sizing kit helps you avoid returns and exchanges, ensuring you select the right size before purchasing.

Unmatched Accuracy for Health Tracking

Experience the unparalleled accuracy of fingertip biomarker data. Unlike wrist-based wearables, the Ultrahuman Smart Ring leverages the higher blood flow and arteriole density of your fingers, ensuring precise readings of your vital signs. Whether you're monitoring your sleep stages, heart rate variability (HRV), or skin temperature, trust in the superior precision that only a smart ring can provide.

Featherlight Design for Ultimate Comfort

At just 2.4 grams, this smart ring is 11 times lighter than typical smartwatches, making it one of the lightest fitness trackers on the market. Its hypoallergenic smooth inner lining ensures a comfortable fit, so you can wear it all day and night without even noticing it's there. The Ultrahuman Smart Ring is meticulously crafted to blend seamlessly into your lifestyle, offering a barely-there feel that doesn’t compromise on durability or style.

Master Your Sleep

Unlock the secrets to a better night's rest with the Ultrahuman Smart Ring. Track your sleep stages in detail and receive an everyday sleep score to gauge the quality of your rest. Discover what affects your sleep patterns and access personalized tools to enhance your sleep quality. From understanding your REM cycles to pinpointing disruptions, this smart ring provides the insights you need to wake up refreshed and ready to take on the day.

Dynamic Recovery Insights

Empower your recovery with real-time analysis of key physiological markers. The Ultrahuman Smart Ring's Dynamic Recovery feature gives you a comprehensive Recovery Score, showing how well your body is recuperating from daily stresses. By monitoring factors such as sleep, stress rhythm, skin temperature, and HRV, this smart ring helps you optimize your recovery with scientifically-backed techniques like power naps and breathwork exercises.

Your All-in-One Wellness Solution

The Ultrahuman Smart Ring is more than just a sleep tracker or step tracker; it's a holistic wellness tool designed to enhance every aspect of your life. Whether you're looking to improve your fitness levels, better manage stress, or simply understand your body's needs, this smart ring is your go-to device for comprehensive health monitoring. Discover the future of personal wellness with the Ultrahuman Smart Ring – the ultimate fusion of technology and comfort, designed to help you live your healthiest life.

COMPREHENSIVE HEALTH TRACKING

The Ultrahuman Ring measures a wide range of metrics including sleep, activity, stress, heart health, movement, workouts, and recovery. Stay on top of your health and fitness goals with detailed insights to optimize your performance and well-being.

WOMEN’S HEALTH INSIGHTS

With Ultrahuman Ring's advanced women's health features, track ovulation, cycles and pregnancy. Through multi-biomarker-based tracking for those looking to conceive, predict a 7-day fertile window and pinpoint ovulation with precision. Access cycle tracking combined with biomarker-based personalized guidance for every phase (Menstruation, Ovulation, Follicular, and Luteal). With Pregnancy Mode, expecting mothers get tailored pregnancy insights throughout each trimester.

ONE APP, NO SUBSCRIPTION

Enjoy all the essential standard features of the Ultrahuman Ring, including sleep, activity, stress, heart rate, heart rate variability, skin temperature and recovery with no subscription — on the Ultrahuman App.

ADVANCED SLEEP TRACKING

Ultrahuman Ring provides detailed insights into all your sleep stages — REM, Deep Sleep, Light Sleep and Wakefulness, along with actionable steps and nudges to improve sleep so you're ready for the day. It also tracks sleep debt, helping you understand your overall sleep quality and identify areas for improvement. Optimize your rest and recovery with accurate, personalized sleep insights.

RECOVERY & ACTIVITY INSIGHTS

Track steps, workouts, and calories for insights into your activity. Ring AIR also helps you recover better with enhanced recovery tracking. 'Dynamic Recovery' blends key metrics like heart rate, HRV, and skin temperature, tracking sleep and lifestyle to provide actionable insights

MINIMAL FORM FACTOR & DURABILITY

The Ultrahuman Ring is crafted from space-grade titanium, offering unmatched strength and lightweight comfort. It’s water-resistant up to 100m, making it perfect for everyday wear, workouts, and even swimming.

A GAME-CHANGING PERSPECTIVE ON STRESS

Get a deeper understanding of stress with a unique "Stress Rhythm Score" which considers the variations in your Heart Rate (HR), Heart Rate Variability (HRV), and Resting Heart Rate (RHR) against the backdrop of your circadian rhythm.

POWERPLUGS

Your health journey is unique, and PowerPlugs allows you to focus on what matters the most, to you. Understand how your heart responds to activities, stress, and rest, with the Cardio Adaptability PowerPlug; track your screen time and its impact on your health with the Screentime PowerPlug; enhance alertness and improve wakefulness with the Caffeine Window PowerPlug; and more.

Inside the Air

Boasting a smooth hypoallergenic inner shell and constructed with Space-Grade Titanium, Ring AIR comes with up to 6 days of battery life, wireless charging, and water resistance up to 100m.

How Ring AIR Compares

How Ring AIR Compares

Ultrahuman Ring Oura Ring Apple Watch Ultra Garmin Smartwatch
Form
Weight 2.4–3.6g (about as light as 5c coin) 4–6g (a couple of 5c coins) 61.3g (like a deck of cards) 35–53g (like a golf ball)
Form Factor Ring (no display) Ring (no display) Wrist-worn with display Wrist-worn with display
Real-Time Metrics
Heart Rate Monitoring Periodically through day Periodically Periodically Periodically
HRV Monitoring 24/7 (dynamic & actionable) 24/7 Periodically Periodically
Skin Temperature Tracking 24/7 24/7 Limited (night only) Limited (varies by model)
Sleep
Sleep Tracking
Sleep Metrics Comprehensive (10+ metrics) Comprehensive Basic Comprehensive
Movement & Workout
Step Counting
Distance & Calories
VO₂ Max
Recovery
HRV Recovery Metrics SDNN + RMSSD (dynamic) RMSSD SDNN + RMSSD SDNN + RMSSD
Stress Monitoring
Function
Battery Life 4–6 days Up to 7 days 1–2 days 5–14 days
Full Charging Time 180 mins 80 mins 2.5 hours 1–2 hours
Water Proof Up to 100m (12 hrs) Up to 100m Up to 100m Up to 100m
GPS
Airplane Mode
Find My Device
Real-Time Actionable Nudges
Unique Value Proposition
Form Factor Ring (no display) Ring (no display) Wrist display Wrist display
Circadian Rhythm Tracking
Temperature-Based Ovulation Prediction
Caffeine Window Detection
AFib Detection ✓ (limited regions)
Mandatory Subscription Not required Required Not required Not required
Performance Coach
Price Range $589 From $569 + $109.99/yr subscription $889–$1399+ $399–$1849+
Specifications

Specifications

Wearable Type Smart rings
Fitness Device Type Ultrahuman Ring Air
Colour Space Silver
Body Dimensions:
Width - 8.1mm
Thickness - 2.45 - 2.8mm (varies with size)
Weight: 2.4 - 3.6g (varies with size)
Material Outer shell: fighter jet grade Titanium with Tungsten Carbide Carbon coating. Inner shell: medical-grade hypoallergenic epoxy resin.
Connectivity Bluetooth Low Energy (BLE5)
Automatic firmware updates via Ultrahuman App
iOS 15+ & Android 6+ compatible
EMF radiation safe
Transmission Frequency: 2.4 GHz
Pedometer Yes
Women’s Health Tracking Yes
Heart Rate Yes
Sleep Tracker Yes
Calories Burned Yes
Sensors Infrared PPG sensor
Non-contact skin temperature sensor
6-axis motion sensors
Red, Green, Infrared LEDs for HR and O2 tracking
Battery Rechargeable 24mAh LiPo, 4-6 days, 180 mins full charge
Charger Included Yes
Environmental Protection Water resistant
Contains Button Battery No
Manufacturer's Warranty 1 Year
FAQ

Frequently Asked Questions

How do I choose the right ring size for me?

If you're uncertain about your Ultrahuman Ring AIR size, we recommend opting for the sizing kit available for purchase here. The sizing kit includes high-quality plastic ring sizers ranging from sizes 5 to 14. Please note that Ultrahuman Ring AIR sizes may differ slightly from standard US ring sizes, and we don't offer half sizes. If you are already acquainted with your Ultrahuman Ring (R1) size, you'll find the Ring AIR will fit you just the same.

Why is the Brushed Rose Gold priced higher than the colors?

Ultrahuman is celebrating the second anniversary of the Ring Air. As part of the celebration, we've been working to craft a special experience combining new materials and technology. We have developed a unique manufacturing process to bring this concept to life. The brushed texture softens reflections and the warm rose gold tone offers a refined finish—exclusive to this variant.

The ring's colour and tone have been crafted to shift from a soft, muted glow under ambient light to a more defined, radiant shimmer in direct sunlight. This dynamic quality gives the ring depth and character which is unique to the Brushed Rose Gold finish.

Which finger is optimal for wearing the ring?

We suggest wearing the ring on your index, middle, or ring finger. The ultimate choice among these depends on which finger provides the most comfortable fit or aligns with your personal preference.

Is there any subscription fee to access ring data?

Rest assured, there are no recurring subscription fees for accessing your data. Ring AIR is available for a simple, one-time purchase, paid upfront. This purchase gives you lifelong access to both the ring and your personal data.

In what colours is the ring available?

The Ultrahuman Ring AIR is available in six colours — Brushed Rose Gold, Raw Titanium, Aster Black, Matte Grey, Bionic Gold and Space Silver.

We do our best to ensure that our photos are as true to colour as possible. However, due to inconsistencies of various monitors, lighting sources, and digital photography, we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.

See all FAQs >

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at The Heal Haus.

Free* Shipping AUS wide. No extra charges. Ever.

Price Match Guarantee. Best prices online guaranteed.

30 Day Easy Returns. Not happy with your product? We'll take it back no
questions asked.

Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

*Excluding Nuvie  & some AquaCo products

Shipping

Shipping is FREE on all* orders to customers within Australia.

We don't want to mess around with fine print and extra charges, we
like things to be simple and easy. 

Want to know about our Returns Policy? Read more here.

*NUVIE & and some AquaCo products attract a shipping cost and will be calculated at checkout based on location. 

Order Confirmation:

As soon as you place your order you will receive an order confirmation
e-mail.  This means that we have received your order in our system and
pre-authorised your payment method for the purchase.  

As soon as we receive your order we automatically check to confirm that
your order is in stock and available for immediate shipment.  If your item
is on back-order or unavailable we will void the pre-authorisation and
reach out to you via e-mail to see if alternate arrangements can be
made.  

If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your payment method it will ship within three business days from the date of your order.  
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.  
Shipping times vary depending on your location and the product’s supplier, but once a tracking number is provided, delivery typically takes between 2–10 business days.

If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at hello@thehealhaus.com.au.

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that we only ship to location within mainland Australia and Tasmania.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. 

If your item(s) do arrived damaged please send photos to hello@thehealhaus.com.au, then visit our Returns page and lodge your return claim online.

Frequently Asked Questions

  • Most orders are processed within 1–3 business days. You’ll receive a confirmation email once your order has been dispatched.

  • Shipping times vary depending on your location and the product’s supplier, but once a tracking number is provided, delivery typically takes between 2–10 business days.

  • Once your order is dispatched, you’ll receive a tracking number via email. You can use this to track your package online.

  • Orders can be changed or cancelled within 1 hour of placing them. After that, we may have already dispatched your order. Contact our support team as soon as possible.

  • Please be aware that our products are made specifically for the Australian market. This means that we only ship to location within mainland Australia and Tasmania.

  • We strive to offer competitive pricing. If you find the same product cheaper from an authorised retailer, contact us and we will match it or beat it. Not available in conjunction with discount codes.

  • Yes, all prices on our store include GST.

  • Yes! Returns and exchanges are accepted within 30 days of receipt, provided the item is in its original condition. Some exclusions apply. See our Returns Policy for full details.

  • Our products are designed for general wellness. For specific medical conditions or pregnancy, we recommend consulting a healthcare professional before use.

  • All our products come with a manufacturer’s warranty, typically covering faulty or defective items for a set period. Warranty length varies by product — check individual product pages for details.

Free shipping

On Most Orders Aus Wide

30 DAYS EASY RETURNS

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Send It Back!

PRICE MATCH

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We'll match it

Description

The Ultimate Form Factor for Sleep and Recovery Tracking with the Ultrahuman Ring AIR Smart Ring

Step into a new era of health monitoring with the Ultrahuman Smart Ring. Designed for both men and women, this sleek fitness ring is your perfect companion for a healthier, more balanced life. Combining cutting-edge technology with sophisticated design, it offers comprehensive insights into your sleep, recovery, and overall wellness.

BUY THE SIZING KIT FIRST - CLICK HERE:
Ultrahuman Ring sizes differ from standard ring sizes. Purchase the Ultrahuman Sizing Kit first, which includes a ring sizer, to accurately determine your size. The Ring AIR is available in 10 sizes (5-14), ensuring a comfortable, secure fit. Using the sizing kit helps you avoid returns and exchanges, ensuring you select the right size before purchasing.

Unmatched Accuracy for Health Tracking

Experience the unparalleled accuracy of fingertip biomarker data. Unlike wrist-based wearables, the Ultrahuman Smart Ring leverages the higher blood flow and arteriole density of your fingers, ensuring precise readings of your vital signs. Whether you're monitoring your sleep stages, heart rate variability (HRV), or skin temperature, trust in the superior precision that only a smart ring can provide.

Featherlight Design for Ultimate Comfort

At just 2.4 grams, this smart ring is 11 times lighter than typical smartwatches, making it one of the lightest fitness trackers on the market. Its hypoallergenic smooth inner lining ensures a comfortable fit, so you can wear it all day and night without even noticing it's there. The Ultrahuman Smart Ring is meticulously crafted to blend seamlessly into your lifestyle, offering a barely-there feel that doesn’t compromise on durability or style.

Master Your Sleep

Unlock the secrets to a better night's rest with the Ultrahuman Smart Ring. Track your sleep stages in detail and receive an everyday sleep score to gauge the quality of your rest. Discover what affects your sleep patterns and access personalized tools to enhance your sleep quality. From understanding your REM cycles to pinpointing disruptions, this smart ring provides the insights you need to wake up refreshed and ready to take on the day.

Dynamic Recovery Insights

Empower your recovery with real-time analysis of key physiological markers. The Ultrahuman Smart Ring's Dynamic Recovery feature gives you a comprehensive Recovery Score, showing how well your body is recuperating from daily stresses. By monitoring factors such as sleep, stress rhythm, skin temperature, and HRV, this smart ring helps you optimize your recovery with scientifically-backed techniques like power naps and breathwork exercises.

Your All-in-One Wellness Solution

The Ultrahuman Smart Ring is more than just a sleep tracker or step tracker; it's a holistic wellness tool designed to enhance every aspect of your life. Whether you're looking to improve your fitness levels, better manage stress, or simply understand your body's needs, this smart ring is your go-to device for comprehensive health monitoring. Discover the future of personal wellness with the Ultrahuman Smart Ring – the ultimate fusion of technology and comfort, designed to help you live your healthiest life.

COMPREHENSIVE HEALTH TRACKING

The Ultrahuman Ring measures a wide range of metrics including sleep, activity, stress, heart health, movement, workouts, and recovery. Stay on top of your health and fitness goals with detailed insights to optimize your performance and well-being.

WOMEN’S HEALTH INSIGHTS

With Ultrahuman Ring's advanced women's health features, track ovulation, cycles and pregnancy. Through multi-biomarker-based tracking for those looking to conceive, predict a 7-day fertile window and pinpoint ovulation with precision. Access cycle tracking combined with biomarker-based personalized guidance for every phase (Menstruation, Ovulation, Follicular, and Luteal). With Pregnancy Mode, expecting mothers get tailored pregnancy insights throughout each trimester.

ONE APP, NO SUBSCRIPTION

Enjoy all the essential standard features of the Ultrahuman Ring, including sleep, activity, stress, heart rate, heart rate variability, skin temperature and recovery with no subscription — on the Ultrahuman App.

ADVANCED SLEEP TRACKING

Ultrahuman Ring provides detailed insights into all your sleep stages — REM, Deep Sleep, Light Sleep and Wakefulness, along with actionable steps and nudges to improve sleep so you're ready for the day. It also tracks sleep debt, helping you understand your overall sleep quality and identify areas for improvement. Optimize your rest and recovery with accurate, personalized sleep insights.

RECOVERY & ACTIVITY INSIGHTS

Track steps, workouts, and calories for insights into your activity. Ring AIR also helps you recover better with enhanced recovery tracking. 'Dynamic Recovery' blends key metrics like heart rate, HRV, and skin temperature, tracking sleep and lifestyle to provide actionable insights

MINIMAL FORM FACTOR & DURABILITY

The Ultrahuman Ring is crafted from space-grade titanium, offering unmatched strength and lightweight comfort. It’s water-resistant up to 100m, making it perfect for everyday wear, workouts, and even swimming.

A GAME-CHANGING PERSPECTIVE ON STRESS

Get a deeper understanding of stress with a unique "Stress Rhythm Score" which considers the variations in your Heart Rate (HR), Heart Rate Variability (HRV), and Resting Heart Rate (RHR) against the backdrop of your circadian rhythm.

POWERPLUGS

Your health journey is unique, and PowerPlugs allows you to focus on what matters the most, to you. Understand how your heart responds to activities, stress, and rest, with the Cardio Adaptability PowerPlug; track your screen time and its impact on your health with the Screentime PowerPlug; enhance alertness and improve wakefulness with the Caffeine Window PowerPlug; and more.

Inside the Air

Boasting a smooth hypoallergenic inner shell and constructed with Space-Grade Titanium, Ring AIR comes with up to 6 days of battery life, wireless charging, and water resistance up to 100m.

How Ring AIR Compares

How Ring AIR Compares

Ultrahuman Ring Oura Ring Apple Watch Ultra Garmin Smartwatch
Form
Weight 2.4–3.6g (about as light as 5c coin) 4–6g (a couple of 5c coins) 61.3g (like a deck of cards) 35–53g (like a golf ball)
Form Factor Ring (no display) Ring (no display) Wrist-worn with display Wrist-worn with display
Real-Time Metrics
Heart Rate Monitoring Periodically through day Periodically Periodically Periodically
HRV Monitoring 24/7 (dynamic & actionable) 24/7 Periodically Periodically
Skin Temperature Tracking 24/7 24/7 Limited (night only) Limited (varies by model)
Sleep
Sleep Tracking
Sleep Metrics Comprehensive (10+ metrics) Comprehensive Basic Comprehensive
Movement & Workout
Step Counting
Distance & Calories
VO₂ Max
Recovery
HRV Recovery Metrics SDNN + RMSSD (dynamic) RMSSD SDNN + RMSSD SDNN + RMSSD
Stress Monitoring
Function
Battery Life 4–6 days Up to 7 days 1–2 days 5–14 days
Full Charging Time 180 mins 80 mins 2.5 hours 1–2 hours
Water Proof Up to 100m (12 hrs) Up to 100m Up to 100m Up to 100m
GPS
Airplane Mode
Find My Device
Real-Time Actionable Nudges
Unique Value Proposition
Form Factor Ring (no display) Ring (no display) Wrist display Wrist display
Circadian Rhythm Tracking
Temperature-Based Ovulation Prediction
Caffeine Window Detection
AFib Detection ✓ (limited regions)
Mandatory Subscription Not required Required Not required Not required
Performance Coach
Price Range $589 From $569 + $109.99/yr subscription $889–$1399+ $399–$1849+
Specifications

Specifications

Wearable Type Smart rings
Fitness Device Type Ultrahuman Ring Air
Colour Space Silver
Body Dimensions:
Width - 8.1mm
Thickness - 2.45 - 2.8mm (varies with size)
Weight: 2.4 - 3.6g (varies with size)
Material Outer shell: fighter jet grade Titanium with Tungsten Carbide Carbon coating. Inner shell: medical-grade hypoallergenic epoxy resin.
Connectivity Bluetooth Low Energy (BLE5)
Automatic firmware updates via Ultrahuman App
iOS 15+ & Android 6+ compatible
EMF radiation safe
Transmission Frequency: 2.4 GHz
Pedometer Yes
Women’s Health Tracking Yes
Heart Rate Yes
Sleep Tracker Yes
Calories Burned Yes
Sensors Infrared PPG sensor
Non-contact skin temperature sensor
6-axis motion sensors
Red, Green, Infrared LEDs for HR and O2 tracking
Battery Rechargeable 24mAh LiPo, 4-6 days, 180 mins full charge
Charger Included Yes
Environmental Protection Water resistant
Contains Button Battery No
Manufacturer's Warranty 1 Year
FAQ

Frequently Asked Questions

How do I choose the right ring size for me?

If you're uncertain about your Ultrahuman Ring AIR size, we recommend opting for the sizing kit available for purchase here. The sizing kit includes high-quality plastic ring sizers ranging from sizes 5 to 14. Please note that Ultrahuman Ring AIR sizes may differ slightly from standard US ring sizes, and we don't offer half sizes. If you are already acquainted with your Ultrahuman Ring (R1) size, you'll find the Ring AIR will fit you just the same.

Why is the Brushed Rose Gold priced higher than the colors?

Ultrahuman is celebrating the second anniversary of the Ring Air. As part of the celebration, we've been working to craft a special experience combining new materials and technology. We have developed a unique manufacturing process to bring this concept to life. The brushed texture softens reflections and the warm rose gold tone offers a refined finish—exclusive to this variant.

The ring's colour and tone have been crafted to shift from a soft, muted glow under ambient light to a more defined, radiant shimmer in direct sunlight. This dynamic quality gives the ring depth and character which is unique to the Brushed Rose Gold finish.

Which finger is optimal for wearing the ring?

We suggest wearing the ring on your index, middle, or ring finger. The ultimate choice among these depends on which finger provides the most comfortable fit or aligns with your personal preference.

Is there any subscription fee to access ring data?

Rest assured, there are no recurring subscription fees for accessing your data. Ring AIR is available for a simple, one-time purchase, paid upfront. This purchase gives you lifelong access to both the ring and your personal data.

In what colours is the ring available?

The Ultrahuman Ring AIR is available in six colours — Brushed Rose Gold, Raw Titanium, Aster Black, Matte Grey, Bionic Gold and Space Silver.

We do our best to ensure that our photos are as true to colour as possible. However, due to inconsistencies of various monitors, lighting sources, and digital photography, we cannot guarantee that the colour you see on your screen accurately portrays the true colour of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.

See all FAQs >

Why Buy From Us

We get it. You've got a lot of choice when it comes to online retailers.
Here's why we think you should shop with us at The Heal Haus.

Free* Shipping AUS wide. No extra charges. Ever.

Price Match Guarantee. Best prices online guaranteed.

30 Day Easy Returns. Not happy with your product? We'll take it back no
questions asked.

Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we
know you'll love them. But is there is ever something wrong, we'll fix it.

*Excluding Nuvie  & some AquaCo products

Shipping

Shipping is FREE on all* orders to customers within Australia.

We don't want to mess around with fine print and extra charges, we
like things to be simple and easy. 

Want to know about our Returns Policy? Read more here.

*NUVIE & and some AquaCo products attract a shipping cost and will be calculated at checkout based on location. 

Order Confirmation:

As soon as you place your order you will receive an order confirmation
e-mail.  This means that we have received your order in our system and
pre-authorised your payment method for the purchase.  

As soon as we receive your order we automatically check to confirm that
your order is in stock and available for immediate shipment.  If your item
is on back-order or unavailable we will void the pre-authorisation and
reach out to you via e-mail to see if alternate arrangements can be
made.  

If your item(s) are available for immediate shipment (within 5 business
days) we will process the charges and get to work preparing your
order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your payment method it will ship within three business days from the date of your order.  
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.  
Shipping times vary depending on your location and the product’s supplier, but once a tracking number is provided, delivery typically takes between 2–10 business days.

If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at hello@thehealhaus.com.au.

International Orders:

Please be aware that our products are made specifically for the Australian market. This means that we only ship to location within mainland Australia and Tasmania.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.

If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging. 

If your item(s) do arrived damaged please send photos to hello@thehealhaus.com.au, then visit our Returns page and lodge your return claim online.