Most orders are processed within 1–5 business days. You’ll receive a confirmation email once your order has been dispatched.
Shipping times vary depending on your location and the product’s supplier, but once a tracking number is provided, delivery typically takes between 2–10 business days.
Once your order is dispatched, you’ll receive a tracking number via email. You can use this to track your package online.
Orders can be changed or cancelled within 1 hour of placing them. After that, we may have already dispatched your order. Contact our support team as soon as possible.
Please be aware that our products are made specifically for the Australian market. This means that we only ship to location within mainland Australia and Tasmania.
We strive to offer competitive pricing. If you find the same product cheaper from an authorised retailer, contact us and we will match it or beat it. Not available in conjunction with discount codes.
Yes, all prices on our store include GST.
Yes! Returns and exchanges are accepted within 30 days of receipt, provided the item is in its original condition. Some exclusions apply. See our Returns Policy for full details.
Our products are designed for general wellness. For specific medical conditions or pregnancy, we recommend consulting a healthcare professional before use.
All our products come with a manufacturer’s warranty, typically covering faulty or defective items for a set period. Warranty length varies by product — check individual product pages for details.
